All equipment is covered by a free one-year warranty, and an extended warranty is available as per customer request. During the warranty period, any damaged parts or components can be promptly and cost-freely replaced within 24 hours, with the exception of wear parts or damage caused by human error. Online technical support is provided around-the-clock. Our engineers will solve the problems remotely or via online video calling. Even after the warranty has expired, customer's equipment purchased from us can still benefit from lifetime technical support and free software update services.